Contact Guide

Need help but not sure who to reach out to? Check below for the correct contact for your needs.

General Site Support – Clinical Research Associate

• Screening issues

• IP shortage - Unblinded CRA Only

• Other day-to-day support

Travel and Reimbursement Support – Patient Concierge Coordinator

• Patient travel

• Study-related patient expenses

• PCS items inquiries

Oversight Support – Clinical Trial Manager

• High-level study inquiries

Vendor Support

• Case-IV equipment issues - WR Medical Electronics

• Echocardiography core lab inquiries - NUECL

• Support for WebPAX - HeartIT

Unblinded Support – Unblinded Clinical Trial Manager

• Unblinded support

• Temperature excursion